Discover the network Training Program for Éclaireurs and Éclaireuses (Linkworker) Welcome to the English-language training program for Éclaireurs and Éclaireuses (Linkworker), now available through the North Shore Community Association (NSCA) website. These interactive modules were developed by Santé Québec Nord-de-l’Île-de-Montréal–Universitaire (SQNIM-U) to support linkworkers in reaching out to and accompanying people who may be experiencing psychological distress. The program aims to strengthen their ability to listen, identify signs of vulnerability, foster social connections, and guide people toward appropriate resources when needed. The publication of this English-language training program on the NSCA website is made possible through the valuable collaboration between NSCA and SQNIM-U, helping to make these resources accessible to a broader community of practitioners and volunteers. To access the French version of the training content, please click here: Santé Québec Nord-de-l’Île-de-Montréal – Universitaire | Réseau des éclaireurs et des éclaireuses These training modules were developed for Éclaireurs and Éclaireuses (Linkworkers) to support them in their role of assisting individuals experiencing psychological distress. Capsule 1: Do you have what it takes to be a Linkworker Download this quick reference guide to review the main principles of the training, including the role of a linkworker, key attitudes, and recommended practices: Download the “To Be a Linkworker” (PDF) Capsule 2: Caring for Others Download the “Caring for Others” to review the key principles of empathetic listening, effective questioning, and practical communication techniques for supporting individuals experiencing psychological distress: Download the “Caring for Others” (PDF) Capsule 3: Identifying Psychological Distress Download the “Recognizing Psychological Distress” to review the signs of psychological distress, practical conversation starters, active listening techniques, and guidance on offering appropriate support: Download the “Recognizing Psychological Distress” (PDF)